logo for Iron Mountain
Iron Mountain - Support - Usability Study
this is a spacing image
this is a spacing image
Digital header

Usability Studies

We’re Listening...

Iron Mountain invites you to help us make our products as easy, relevant, and satisfying to use as possible. Join a usability study where you’ll have the opportunity to impact our product design, and receive generous compensation.

We run many types of studies including phone interviews, questionnaires, surveys, focus groups, and usability tests. We’re looking for all types of current and potential users of Iron Mountain storage technology, so if you are interested, please sign up!

What you’d be asked to do:

  • When we have an evaluation that fits your profile, we’ll give you a call to arrange a session. We’ll describe the study, tell you how much time is involved, what you will be doing, and answer any questions you have.

  • If you agree to be in our study, we may ask your permission to audiotape or videotape the session. We’ll ask you to sign a release. We treat all recorded data as confidential information, to be shared only among our development team.

Who qualifies for participation:

  • Users of any Iron Mountain product or service.
  • Users of any manufacturer’s backup, encryption, or records management product or service.
  • System administrators, customer support reps, data center managers, system architects, or IT executives who work with backup or archiving technology.
  • Disaster recovery specialists or compliance auditors .

How to participate:

  • Complete the questionnaire that follows this page.
  • When we have a usability study that we think you’d be a good match for, we’ll give you a call to set up a mutually convenient time.
  • Any information you provide will be kept strictly confidential.

To Participate fill out this Questionnaire