PRESS RELEASES

Iron Mountain Launches Email Continuity Service

Partners with MessageOne to Deliver Immediate and Low Cost Business Continuity Solution Addressing Most Critical Enterprise Application - Email

October 12, 2005

BOSTON, MA - Iron Mountain Incorporated (NYSE:IRM), the world’s trusted partner for records management and data protection services, today announced the availability of a new Email Continuity service to help businesses ensure their most critical communication and productivity tool is always available. This new service is an extension of the Company’s portfolio of data protection services that help businesses recover from disasters and other business disruptions.

Email has become the most pervasive form of business communication – impacting every aspect of every organization.Unfortunately, no business, large or small, is immune from the risks that cause serious disruptions or total incapacitation of its email systems.The cost of email downtime can be immense, impacting a company’s ability to continue its normal business activities and recover quickly in a time of crisis.With the increasing dependence on electronic communications, the need for customers to have a secondary email system that provides continuous access to email is becoming an imperative.

“E-mail outages can cost companies millions of dollars in lost revenue and productivity,” said John Clancy, executive vice president of Iron Mountain’s Digital business unit. “With the increasing occurrence of email system failures, companies need to have an email recovery and continuity strategy in place.The launch of Iron Mountain’s Email Continuity service provides customers with an immediate and low cost solution to protect and keep available the most critical enterprise application – emails, contacts and calendars and other vital business and personal data often stored within email systems.”

Iron Mountain’s Email Continuity service, delivered via a partnership with MessageOne, is a highly scaleable standby email system that guarantees continuous access to email. The service provides simple and effective email continuity in five key steps.Corporate email is synchronized immediately with the hosted data center.When a customer’s primary email system becomes incapacitated, the email continuity service is immediately activated. The service is activated via phone or web console within minutes. The service sends notification of activation to company employees by pager or secondary email address. Employees will be able to access their email from any web-based browser.Once the company’s primary mail system has been restored, all emails that were sent or received during the emergency are seamlessly and automatically merged into the company’s primary mail system.

The service is fully compatible with Microsoft Exchange, Lotus Notes, and Novell Groupwise email systems, as well as BlackBerry and other mobile devices.

Iron Mountain’s Email Continuity service expands upon the Company’s comprehensive data protection solutions, which include:

• Electronic Vaulting: Iron Mountain’s award-winning software and managed online data backup and recovery services protect at-risk, distributed data stored on PCs and remote servers; they include market-leading Connected DataProtector/PC™ and Server Electronic Vaulting.
  
  
• Media Vaulting: Iron Mountain offers off-site vaulting of backup media in state-of-the-art facilities that are out of reach of natural or human threats.
  
  
• Disaster Recovery Readiness: With tailored disaster recovery plans and disaster readiness tests, Iron Mountain helps businesses prepare for the unexpected, to be ready to recover their data and resume business immediately should disaster strike

About Iron Mountain
Iron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management and data protection solutions, along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 90,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, visit the Company's Web site at www.ironmountain.com