Iron Mountain - Knowledge Center - Iron Mountain Records Management vs. Public Storage

Iron Mountain Records Management vs. Public Storage

Background

Iron Mountain Records Management

Public Storage

Our core business is storage and management of professional business records.
The leader in records and information management services since 1951 with more than 125,000 customers of every size and business application.· We serve 121 metropolitan markets globally with a professionally management program, high-quality local facilities and 24-hour/365-days-a-year service and support.
We provide secure storage, tracking, retrieval and delivery of all types of business records, as well as a suite of records management solutions and programs.

Core business includes both personal and professional use, primarily storage of household goods.
Facilities vary by location, no unified standards.
Capabilities vary with each location, no consistency of programs.
Generally provide no additional capabilities beyond basic storage.

The Program

Iron Mountain Records Management	Public Storage
Iron Mountain provides a consistent method of locally managing your records backed by the resources of a global organization. Service and customer support is maintained 24 hours a day, 365 days a year, with professionally trained and monitored employees.	There is generally no program in place; storage may be the only service offered. Access may be limited during staff illness, vacation, off-hours and holidays. Business is primarily to the general public with no assurances as to what may be stored along with your valuable business records.

Cost

Iron Mountain Records Management	Public Storage
Iron Mountain customers pay only for the space and services used. Total costs are consistently less, though service levels are significantly more comprehensive.	You pay for the entire space rented, even if it is not fully utilized. Costs are consistently higher even though services levels are "no-frills."

Facilities

Iron Mountain Records Management	Public Storage
Record centers: are specifically designed to store business records meet strict building code requirements are equipped with theft-deterrent alarm systems and fire control devices store cartons only two or three units high (to protect against crushing the contents) on shelving are well-maintained	Public storage garages: are designed primarily for storage of household items have typically not invested in a fire control system are not well-protected against the elements have limited protection against theft (often just a padlock) are often dusty and protected against insects or rodents often stack cartons over five units high, resulting in crushed cartons

Security

Iron Mountain Records Management	Public Storage
Security is a top priority with access limited to authorized personnel only. All Iron Mountain employees are thoroughly trained; performance standards are in place and continuously monitored. All employees sign a confidentiality agreement.	Training and performance standards and monitoring programs are inconsistent or non-existent. Confidentiality agreements are rarely utilized.

Tracking of Records

Iron Mountain Records Management	Public Storage
Iron Mountain maintains a complete activity history of all stored records and uses barcodes to accurately track the disposition of each file or carton.	Maintains no responsibility for a records management program. All tracking of records is subject to the organization's own internal tracking system.

Retrieval of Records

Iron Mountain Records Management	Public Storage
Iron Mountain-authorized, trained staff are available 24 hours a day, 365 days a year. We provide for rapid delivery and pickup of your records with our own employees and trucks, allowing you to focus on your core business rather than transportation services.	You must implement your own records pickup and delivery service, a costly distraction from your daily business. Requiring your employees to personally pick up and deliver cartons of records may lead to high workman's compensation claims and increase in legal liability risk.

Reports

Iron Mountain Records Management	Public Storage
Iron Mountain provides a variety of report options, for example: inventory of cartons stored new cartons added destruction eligibility detailed monthly billing annual cost and activity	No reports provided. An organization is limited to its own internally developed reporting process.


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